Problems After Installation

Problems with Server Installations and X

If you performed a server installation and you are having trouble getting X to start, you may not have installed the X Window System during your installation.

If you want the X Window System, you can perform an upgrade to install X. During the upgrade, select the X Window System packages, and choose GNOME, KDE, or both.

Alternatively, you can install the XFree86 RPMs. For more information, refer to http://www.redhat.com/support/docs/howto/XFree86-upgrade/XFree86-upgrade.html.

Problems When You Try to Log In

If you did not create a user account during the installation you will need to log in as root and use the password you assigned to root.

If you cannot remember your user account password, you must become root. To become root, type su - and enter your root password when prompted. Then, type passwd <username>. This allows you to enter a new password for the specified user account.

If you selected either the custom or workstation installation and do not see the graphical login screen, check your hardware for compatibility issues. The Hardware Compatibility List can be found at http://hardware.redhat.com.

Does Netscape Navigator Crash on JavaScript Pages?

If Netscape Navigator continuously crashes on pages that contain JavaScripts, you may need to edit your ~/.mailcap file.

Edit the file using pico by typing pico ~/.mailcap at the prompt in a terminal window. (You may use any text editor.)

Remove the following lines from the file:

application/x-javascript;;\ x-mozilla-flags=save

You can also turn off JavaScript within Netscape Navigator itself. Click on Edit=>Preferences=>Advanced and make sure the Enable JavaScript checkbox is not selected.

If these do not help, you can also try to use a newer version of Netscape Navigator if available. Check the Red Hat Linux errata website under security advisories for more information.

Your Printer Will Not Work Under X

If you are not sure how to set up your printer or are having trouble getting it to work properly, try using the graphical printconf program. Log in as root, open a terminal window, and type printconf-gui.

Problems with Sound Configuration

If you do not have sound after your installation, you may need to run the sound configuration utility. As root, type sndconfig in a terminal window.

	Note
	sndconfig must be run in runlevel 3. More information about runlevels can be found in the Official Red Hat Linux Reference Guide, in chapter Boot Process, Init, and Shutdown.

If the sndconfig application does not help, you may need to select the Enable sound server startup option under the Multimedia=>Sound in the GNOME Control Center.

To do this, click on Panel=>Programs=>Settings=>GNOME Control Center to launch the GNOME Control Center. In the GNOME Control Center, select the Sound submenu of the Multimedia menu. On the right, a General sound menu will appear. Select Enable sound server startup and then click OK.