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Microtek Scanner Support: Alejandro's Tale

From AmericanPride88 on Sat, 26 Dec 1998

Hello Alejandro, I'm pretty annoyed that when I went to download the file at Microtek Ibelieve it was this?/ epp 264 exe.

They didn't have it available , They should at least include some info about their hardware on a CD so that my Hardware Wizard can setup the right driver for the Damn Scanner, someone suggested. I try a HP scanner. I believe I will

Return the C3 tomorrow. It was my Christmas present it's been nothing but a Dissapointment to me. Thank you...

If you can suggest a compatible Driver or anything else please do. Thanks again!1

Sincerely, Rebecca

Who is Alejandro?

Rebecca, it looks like you have sent this message astray. First I'm not Alejandro, I'm Jim Dennis. You sent this to "answerguy@ssc.com" which is the access point to the Linux Gazette "Answer Guy" column --- providing free technical support (and a bit of spleen venting and curmudgeonly commentary) for users of Linux.

Your message doesn't relate to Linux as far as I can see. We don't often use ".exe" files and Linux doesn't need a "Hardware Wizard" to find and use any of its devices (except for the guy at the keyboard, perhaps).

The primary resource for supporting scanners under Linux would be SANE (Scanner Access is Now Easy) at: http://www.mostang.com/sane

Copyright © 1999, James T. Dennis
Published in The Linux Gazette Issue 36 January 1999

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